General Terms and conditions of Sale:

  1. All prices are exclusive of VAT.
  2. All invoices are payable immediately without discount upon receipt.
  3. By placing an order for production or reproduction, the customer is deemed to have the necessary rights and shall hold us harmless from any claims by third parties. We can’t be held liable for any direct or indirect compensation claims.
  4. Production is carried out in accordance with the terms and practices of the printing and paper/board industries. Since shades and purity of paper or cardboard may vary from one production batch to another, we can’t be held liable to always deliver printed materials that are identical in shade and purity to samples or previous deliveries. The stability of ink colors is not guaranteed. Any such variations shall not justify refusal of the goods nor any claim for price reduction.
  5. All models, designs, and creations produced by us remain our exclusive property and are protected under applicable intellectual property laws. The prices charged cover only the material and production costs associated with the execution of these designs and shall not be construed as payment, transfer, or assignment of any ownership rights or copyrights.
  6. Cliché costs will be invoiced at cost price or may be provided by the customer.
  7. Price surcharges are indicated on the quotation or price list, such as cord bundling of bags, specific Pantone colors, pallet restacking, Fost-plus contributions, etc.
  8. All new personalized orders become final once the customer has provided written approval of the quotation and proof.
  9. Delivery times are non binding and provided for guidance only. Any delay in delivery shall not entitle the customer to claim damages or to refuse acceptance of the goods.
  10. EUR pallets will be invoiced if not returned.
  11. Orders of 12 pallets or more within Belgium are delivered free of charge. International deliveries are made ex works from our Aarschot facility.
  12. All goods sold are deemed acknowledged by the buyer and may only be returned in the event of a manufacturing defect.
  13. All complaints must be made in writing within 5 working days of receipt of the goods. For personalized orders, complaints will be accepted no later than 1 month after delivery. The customer is solely responsible for incorrect or incomplete data and fort he verification of proofs. Any partial use of the goods shall be deemed acceptance of the entire order.
  14. Minor deviations in quantity per item or size are possible. Such small differences shall not entitle the customer to lodge a complaint or refuse the goods.
  15. Cancellation fees are €50.00 plus any costs already incurred, such as proofs, cliché costs, cutting forms, specific inks, and similar expenses.
  16. In case that one or more payment reminders are issued, an administrative fee of €10.00 per letter shall apply. Additionally, a fixed compensation of 10% of the invoice amount (including VAT) will be charged. Any judicial or legal costs are not included and shall be borne by the customer where applicable.
  17. In the event of late payment, the company reserves the right to suspend the processing or delivery of any outstanding orders until all overdue invoices have been settled.
  18. The company reserves the right to temporarily or permanently discontinue a specific product in the event of special circumstances, including force majeure.
  19. Any case of force majeure releases us from our obligations upon simple notification from our side.
  20. The company retains ownership of all delivered goods until the buyer has fulfilled all of its obligations towards the company.
  21. In the event of any dispute, the courts of the seller’s registered office shall have exclusive jurisdiction.
  22. The customer automatically agrees to the terms and conditions of sale upon placing an order.

Would you like more information about our services or a personal appointment?

E-mail: info@kartonnage-geyskens.be

Call us: +32 (0) 16 56 86 36